Privacy Policy

Personal data protection under the GDPR

RelyAssets S.L, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: https://www.relyassets.com is included in the automated files specific to users of RelyAssets S.L services.

The collection and automated processing of personal data is intended to maintain the business relationship and carry out information, training, advisory and other activities specific to RelyAssets S.L.

This data will only be shared with those entities necessary for the sole purpose of fulfilling the aforementioned purpose.

RelyAssets S.L adopts the necessary measures to guarantee the security, integrity and confidentiality of data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and with Spanish Organic Law 3/2018, of 5 December, on Data Protection and the Guarantee of Digital Rights (LOPDGDD), which repealed the former LOPD.

The user may exercise, at any time, the rights of access, objection, rectification, erasure, restriction and portability recognised under the aforementioned Regulation (EU). These rights may be exercised directly by the user by email at info@relyassets.com or at the following address: Calle De Almagro, 22 - Piso 5, 28010 - Chamberí (Madrid), for which we may request documentation proving your identity where necessary. You may also file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

The user states that all data provided is true and accurate, and undertakes to keep it up to date, notifying RelyAssets S.L of any changes.

Purpose of personal data processing

For what purpose will we process your personal data?

At RelyAssets S.L, we will process the personal data collected through the Website: https://www.relyassets.com for the following purposes:

2. To fulfil the company's commercial, labour, corporate and accounting obligations.
4. For security purposes or fraud prevention.
6. To provide the services contracted by the user.
8. To send promotional information by electronic means.
10. To handle, manage and respond to requests for information or communications sent by the user through any of the contact channels enabled on the website.

We remind you that you may object to receiving commercial communications through any channel and at any time, by sending an email to the address indicated above.

The fields in these forms are mandatory, and it is not possible to carry out the stated purposes if this data is not provided.

How long is the personal data collected retained?

The personal data provided will be retained for as long as the business relationship is maintained or until you request its deletion, and for the period during which legal liabilities could arise from the services provided. We will also retain your data for as long as you do not object to its processing.

Legal basis

The processing of your data is carried out on the basis of the following legal grounds:

2. Compliance with legal obligations, in order to fulfil the legal, tax, accounting or administrative obligations applicable to RelyAssets S.L.
4. The request for information and/or the contracting of RelyAssets S.L services, the terms and conditions of which will always be made available to you prior to any potential contracting.
6. Free, specific, informed and unambiguous consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, you may accept — if you agree — through a statement or a clear affirmative action, such as ticking a box provided for that purpose.
8. Legitimate interest in responding to requests and/or enquiries sent through any of the enabled contact channels, as well as in fraud prevention and website security.

If you do not provide your data, or provide it incorrectly or incompletely, we will be unable to process your request, making it impossible to provide the requested information or carry out the contracting of services.

Source of the data and method of collection

The personal data we process has been provided directly by you. If you provide us with data belonging to other individuals, you guarantee that you have their express consent and that you have informed them of the content of this Policy. You also release us from any liability arising from failure to comply with this obligation.

Accuracy of personal data

If you do not provide your data, or provide it incorrectly or incompletely, we will be unable to process your request, making it impossible to provide the requested information or carry out the contracting of services.

The data subject guarantees that the data provided is truthful, accurate, complete and up to date. You will inform us of any changes to the data provided through the channels indicated at the beginning of this policy.

Recipients and data processors

Our website is hosted on the Squarespace, Inc. platform, a service provider located in the United States. This means that, for the proper provision of the service (hosting, technical functionality and support), international transfers of data to countries outside the European Economic Area (EEA) may occur. Squarespace, Inc. acts as data processor and provides adequate safeguards in accordance with Articles 44 to 49 of the General Data Protection Regulation (GDPR), through the signing of Standard Contractual Clauses (SCCs) approved by the European Commission, as well as the adoption of additional security measures. In any case, these transfers are carried out ensuring a level of protection equivalent to that existing in the European Union.

Additionally, as a general rule, data will not be shared with third parties except in the following cases:

• By legal obligation (Tax Administration, State Law Enforcement Agencies, judicial bodies, etc.).
• To service providers acting as data processors under Article 28 of the GDPR, who process data solely on the instructions of RelyAssets S.L.

Data collected by users of the services

Where a user uploads files containing personal data to shared hosting servers, RelyAssets S.L is not responsible for the user’s failure to comply with the GDPR.

Intellectual property rights

RelyAssets S.L holds all copyright, intellectual property, industrial property, know-how, and any other rights related to the content of the website https://www.relyassets.com and the services offered on it, as well as the software necessary for its operation and related information.

Reproduction, publication and/or any use that is not strictly private of the content, in whole or in part, of the website https://www.relyassets.com is not permitted without prior written consent.

Intellectual property of the software

The user must respect third-party software made available by RelyAssets S.L, even where such software is free of charge and/or publicly available.

RelyAssets S.L holds the necessary exploitation and intellectual property rights over the software.

The user does not acquire any right or licence, through the contracted service, over the software necessary for the provision of the service, nor over the technical service-monitoring information, except for the rights and licences necessary to fulfil the contracted services, and only for the duration of those services.

For any action that exceeds the fulfilment of the contract, the user will require written authorisation from RelyAssets S.L. The user is prohibited from accessing, modifying or viewing the configuration, structure and files of the servers owned by RelyAssets S.L, and assumes civil and criminal liability for any incident that may occur to the servers and security systems as a direct result of negligent or malicious conduct on their part.

Intellectual property of hosted content

Use of the services provided by RelyAssets S.L that is contrary to intellectual property legislation is prohibited, in particular:

2. Use that is contrary to Spanish law or that infringes the rights of third parties.
4. The publication or transmission of any content that, in RelyAssets S.L’s judgement, is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
6. Cracks, software serial numbers, or any other content that infringes third parties’ intellectual property rights.
8. The collection and/or use of other users' personal data without their express consent or in breach of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
10. The use of the domain’s mail server and email addresses for sending unsolicited mass mail.

The user bears full responsibility for the content of their website, the information transmitted and stored, hyperlinks, third-party claims, and legal actions relating to intellectual property, third-party rights and the protection of minors.

The user is responsible for compliance with applicable laws and regulations and the rules governing the operation of the online service, electronic commerce, copyright, the maintenance of public order, as well as universal principles for the use of the Internet.

The user shall indemnify RelyAssets S.L for any expenses arising from RelyAssets S.L being implicated in any proceedings for which liability is attributable to the user, including legal fees and defence costs, even in the case of a non-final court decision.

Protection of hosted information

RelyAssets S.L performs backups of the content hosted on its servers; however, it is not responsible for the accidental loss or deletion of data by users. Likewise, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted and/or modified during the period elapsed since the last backup.

The services offered, except for specific backup services, do not include the restoration of content preserved in the backups performed by RelyAssets S.L when the loss is attributable to the user; in this case, a fee will be determined based on the complexity and volume of the recovery, always subject to prior acceptance by the user.

The restoration of deleted data is only included in the price of the service when the loss of content is due to causes attributable to RelyAssets S.L.

Commercial communications

In application of the LSSI (Spanish Information Society Services Act), RelyAssets S.L will not send advertising or promotional communications by email or other equivalent electronic means that have not been previously requested or expressly authorised by their recipients.

In the case of users with whom a prior contractual relationship exists, RelyAssets S.L is authorised to send commercial communications regarding RelyAssets S.L products or services that are similar to those initially contracted by the client.

In any case, the user, after verifying their identity, may request that no further commercial information be sent to them, through the Customer Service channels.